Privacy Policy

Introduction

Memorial Health Group LLC ("we," "us," or "our") is committed to protecting the privacy of our patients, website visitors, and all individuals who interact with our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at memorialhealthgrp.com, use our healthcare services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

Information We Collect

Personal Information

We may collect the following categories of personal information:

• Identity Information: Name, date of birth, gender, and other identifying details
• Contact Information: Email address, mailing address, and phone number
• Health Information: Medical history, treatment records, insurance information, and other health-related data necessary for providing healthcare services
• Communication Records: Correspondence including emails, messages submitted through our contact forms, and appointment requests
• Device Information: IP address, browser type, operating system, and browsing behavior on our website

How We Collect Information

We collect information through:

• Direct interactions when you complete forms on our website, schedule appointments, or communicate with us
• Healthcare visits and the delivery of medical services
• Automated technologies including cookies and analytics tools when you browse our website

How We Use Your Information

We use your personal information to:

• Provide healthcare services including appointment scheduling, treatment, and follow-up care
• Respond to your inquiries and communicate about your care
• Process and manage your healthcare records
• Send appointment reminders and health-related notifications
• Improve our website, services, and patient experience
• Comply with legal and regulatory obligations
• Send marketing and promotional communications to those who have opted in

SMS & Text Message Communications

Memorial Health Group LLC may offer SMS and text message communications to individuals who expressly opt in to receive such messages. By providing your mobile phone number and checking the SMS consent box on our contact form, you consent to receive recurring marketing and promotional SMS/MMS messages from Memorial Health Group LLC, including offers, updates, and information about our healthcare services, sent using an automated telephone dialing system (ATDS).

Message frequency varies; you may receive up to 4 messages per month.

Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from Memorial Health Group LLC unless you re-subscribe.

For assistance with our SMS program, reply HELP to any message or contact us at matthew@memorialhealthgrp.com.

Consent is NOT a condition of purchase. You are not required to consent to receiving SMS messages in order to use our healthcare services or make any purchase.

Disclosure of Your Information

We may share your personal information in the following circumstances:

• Healthcare Operations: With healthcare providers, specialists, and laboratories as necessary for your treatment and care coordination
• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at matthew@memorialhealthgrp.com.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Memorial Health Group LLC
8131 S Memorial Drive Suite 100
Tulsa, OK 74133
Email: matthew@memorialhealthgrp.com